The palette generator won't load
Common causes and fixes when /tools/palette-generator is blank or stuck.
Updated 2026-05-26 ยท ๐ 67 found this helpful
Try in order:
- Hard refresh โ Cmd/Ctrl + Shift + R. Clears any stale cached chunks.
- Disable ad blockers โ uBlock Origin sometimes blocks our analytics, which can race the generator hydration.
- Check JS console for errors (F12 โ Console). If you see "ChunkLoadError," that's a stale cache โ hard refresh.
- Try a different browser โ Chrome โ Safari, or vice versa. Helps narrow down extension issues.
If none of the above: email support@thecolortools.com with your browser + OS + a screenshot of the JS console. We respond within 24 hours.
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